ProRattaFactor Games > Support

iPhone, iPod touch and iPad tips to ensure compatibility

Update your iPhone, iPod touch, or iPad to OS version 3.1.2 or 4.1 (preferred)

  1. To update to version OS 3.0 or 4.1 launch “iTunes”.
  2. Plug in your device.
  3. Click on your iPhone, iPod touch, or iPad listed in the “Devices” section of iTunes.
  4. Click on the “Check for Update” button in iTunes. This will download and install the latest OS.

The game/app is having problems launching

If the game/app immediately quits on you upon launch, then you want to delete the program from the iPhone, iPod touch, or iPad and reinstall it.

To do this you can re-sync your device with iTunes or you can re-download the program from the App Store.

Game crashes after it starts

The older iPhone & iPod touch devices have a limited amount of memory (RAM) to run games/applications. When the memory becomes full and cannot load anymore files, application crashes can occur. Fortunately you can correct this by “power cycling” the device.

  1. Click and hold the Power button (and swipe when prompted) to power off.
  2. Wait about 10 seconds then press and hold the “Home Button” to turn the device back on.
  3. In a few seconds you will be up and running. Your phone’s memory (RAM) has been cleared out.

If you continue having problems, please e-mail us: support (@) prorattafactor.com

DEVIL VOICE: Regarding playback using a device’s built-in speaker:

We realize that the real-time playback nature of Devil Voice is a new experience for many users, so in response to user requests, we are working on adding a “Talk-Back” mode to Devil Voice for compatibility with built-in speakers.

In the meantime, please use headphones or external speakers for best results! Regretfully, it is the laws of physics that when a microphone can hear the speaker well enough, it will cause a feedback loop. This is why output from the device’s external speakers doesn’t work so well on small devices like iPods and iPhones. (We have no way of physically changing the distance of the microphone from the speakers in the iPhone or iPod touch.) Also, don’t forget that you can turn the “mic boost” all the way down if you only want to hear the playback by itself.

In addition, we have our voice changing system actively running at ALL TIMES when using Devil Voice. This allows a person to record audio and then additionally talk at the same time when playing back a recording. It’s a very cool 2 track-ish kind of feature. If we disabled the “active voice changing system” when touching the play button (and had the audio be output to the device’s speakers), it will have limited this fun “2 track” feature of the app. However, as mentioned above, we are working to add a “Talk-Back” mode for those who specifically want speaker playback.